Department of Mathematics, HKUST  

  ZHANG, Jiheng   張季恆

  PhD Georgia Institute of Technology

Office: Room 5581  

Telephone: 8627  

Email: jiheng@ust.hk  

URL:
https://www.math.hkust.edu.hk/~jiheng   
  Professor

Research Interests

  • Applied Probability, Stochastic Modeling and Optimization, Data Analysis, Numerical Methods and Algorithms, With applications in Service Operations Management, Large Communication Networks, Healthcare

       Selected Publications

Full Publication List [HKUST Scholarly Publications]  

Article   

  1. Management of a Shared-Spectrum Network in Wireless Communications
    • Author(s): Wu, Shining; Zhang, Jiheng IEDA; Zhang, Rachel Quan IEDA
    • Source: Operations Research, v. 66, (4), July 2018, p. 1119-1135
    • Year: 2018

  2. Refined Models for Efficiency-driven Queues with Applications to Delay Announcements and Staffing
    • Author(s): Huang, Junfei; Mandelbaum, Avishai; Zhang, Hanqin; Zhang, Jiheng
    • Source: Operations Research, v.65, (5), September 2017, p. 1380-1397
    • Year: 2017

  3. Heavy-traffic Approximations for a Layered Network with Limited Resources
    • Author(s): Aveklouris, Angelos ; Vlasiou, Maria ; Zhang, Jiheng IEDA; Zwart, Bert
    • Source: Probability and Mathematical Statistics, v. 37, (2), 2017, p. 497-532
    • Year: 2017

  4. A Unified Approach to Diffusion Analysis of Queues with General Patience-Time Distributions
    • Author(s): Huang, Junfei; Zhang, Hanqin; Zhang, Jiheng
    • Source: Mathematics of Operations Research, v. 41, (3), August 2016, p. 1135-1160
    • Year: 2016

  5. The impact of slow ocean steaming on delivery reliability and fuel consumption
    • Author(s): Lee, Chung Yee; Lee, Hau L.; Zhang, Jiheng
    • Source: Transportation Research Part E: Logistics and Transportation Review, v. 76, April 2015, p. 176-190
    • Year: 2015

  6. Routing and Staffing in Customer Service Chat Systems with Impatient Customers
    • Author(s): Tezcan, Tolga; Zhang, Jiheng
    • Source: Operations Research, v. 62, (4), 2014, p. 943-956
    • Year: 2014

  7. Convergence to equilibrium states for fluid models of many-server queues with abandonment
    • Author(s): Long, Zhenghua; Zhang, Jiheng
    • Source: Operations Research Letters, v. 42, (6-7), 2014, p. 388-393
    • Year: 2014

  8. Staffing and Control of Instant Messaging Contact Centers
    • Author(s): Luo, Jun; Zhang, Jiheng
    • Source: Operations Research, v. 61, (2), March 2013, p. 328-343
    • Year: 2013

  9. Fluid Models of Many-server Queues with Abandonment
    • Author(s): Zhang, Jiheng
    • Source: Queueing Systems, v. 73, (2), 2013, p. 147-193
    • Year: 2013

  10. Diffusion Limits of Limited Processor Sharing Queues
    • Author(s): Zhang, Jiheng; Dai, J.G.; Zwart, Bert
    • Source: Annals of Applied Probability, v. 21, (2), April 2011, p. 745-799
    • Year: 2011

  11. Rapid solution of 3-D oscillatory elastodynamics using the pFFT accelerated BEM
    • Author(s): Yan, Zaiyou; Zhang, Jiheng; Ye, Wenjing
    • Source: Engineering Analysis with Boundary Elements, v. 34, (11), November 2010, p. 956-962
    • Year: 2010

  12. Numerical Characterization of Porous Solids and Performance Evaluation of Theoretical Models via the Precorrected-FFT Accelerated BEM
    • Author(s): Yan, Zaiyou; Zhang, Jiheng; Ye, Wenjing; Yu, Tongxi
    • Source: CMES: Computer Modeling in Engineering & Sciences, v. 55, (1), 2010, p. 33-60
    • Year: 2010

  13. Law of Large Number Limits of Limited Processor-Sharing Queues
    • Author(s): Zhang, Jiheng; Dai, J.G.; Zwart, Bert
    • Source: Mathematics of Operations Research, v.34, (4), 2009, Nov, p. 937-970
    • Year: 2009

  14. Steady State Approximations of Limited Processor Sharing Queues in Heavy Traffic
    • Author(s): Zhang, Jiheng; Zwart, Bert
    • Source: Queueing Systems, v.60, (3-4), 2008, Dec, p. 227-246
    • Year: 2008

Conference paper   

  1. Scaling and Modeling of Call Center Arrivals
    • Author(s): Zhang, Xiaowei; Hong, Jeff Liu; Zhang, Jiheng
    • Source: Proceedings - Winter Simulation Conference, v. 2015-January, January 2015, article number 7019913, p. 476-485
    • Year: 2015

  2. Separation of Timescales in a Two-Layered Network
    • Author(s): Vlasiou, Maria; Zhang, Jiheng; Zwart, Bert; Van der Mei, Rob
    • Source: Final Program - 2012 24th International Teletraffic Congress, ITC 24, 2012, p. 185-192
    • Year: 2012